Product and safety information
This page gives the information required before you buy, for every product sold on this site. For SneakPen and SneakPen Solo, it repeats what is printed on the box.
Who makes this product
Manufacturer
SP Technologies Limited
Unit 1603, 16/F, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong
contact@sneakpen.com
EU Authorised Representative
Comply EU Compliance Hub Limited
Unit 3D, North Point House, North Point Business Park, New Mallow Road, Cork, T23 AT2P, Ireland
info@complyeu.com
UK Authorised Representative
Comply EU Compliance Hub Limited
314 Midsummer Boulevard, Midsummer Court, Milton Keynes, MK9 2UB, United Kingdom
info@complyeu.com
Which product is which
| Product | Model | Reference |
|---|---|---|
| SneakPen, the complete kit with the pocket printer | SP-01 | K7M4 |
| SneakPen Solo, the pen on its own | SP-02 | J9R6 |
| Pocket Printer | C17 | sold in the manufacturer's own box |
| Paper Refills, 6 rolls | thermal paper, 40 mm wide | no electronics |
Made in China.
Safety
- Lithium-ion battery. Every kit that holds the pocket printer holds a rechargeable lithium-ion battery, built into the printer. Do not open it, crush it, pierce it, or heat it above 60 degrees Celsius. Charge it with the supplied cable only. Stop using it if it swells, leaks, or gets hot while charging.
- Not a toy. Keep small parts, such as the tweezers, away from children under 3.
- Keep dry. Store away from direct sunlight. Thermal paper darkens with heat and light: a strip left in a hot car can become unreadable.
- End of life. The crossed-out bin symbol means the printer and its battery must not go in household waste. Take them to a collection point for electrical equipment and batteries. Separate collection lets batteries and electrical equipment be recycled safely and keeps hazardous substances out of the environment.
Radio equipment
This applies to the pocket printer, which connects over Bluetooth Low Energy. The pen and the paper contain no electronics.
- Frequency band: 2402 to 2480 MHz
- Maximum radio-frequency power: 1 mW (0 dBm) e.i.r.p.
United States
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
A question, or a problem with a product
Write to us from the contact page. If you believe a product is unsafe, tell us and we will answer. Your right to change your mind and your legal guarantee are set out in our terms of service.
