Legal notice

This site is published by [Company name], a [Legal form] with a share capital of [Share capital], whose registered office is at [Registered office], registered under company number [Company number]. Its intra-community VAT number is [VAT number]. The full details are in the table above.

[Company name] designs and sells the SneakPen — an aluminium pen that hides a printed paper scroll — along with the SneakPrint pocket thermal printer, the paper rolls that feed it and the companion app that turns revision notes into a PDF you can print over Bluetooth.

The director of publication is [Publication director]. They answer for the editorial content of these pages: the words, the photographs and the way the shop describes what it sells.

The quickest way to reach us is the contact page. You can also write to [Email], call [Phone] during working hours, or post a letter to the registered office above.

The site is hosted by Shopify Inc., at the address given above. Shopify supplies the online store platform, the servers the shop runs on and the checkout you pay through.

Payments are handled inside Shopify's checkout by the payment providers offered there. We never see or store your full card number.

A handful of other companies help us run the shop: couriers who carry the parcels, a mail provider for order confirmations and dispatch notices, and — only where you have agreed to them — analytics and advertising tools. What each of them does with your data is set out in the privacy policy, and the cookies involved are listed in the cookie policy.

Everything on this site belongs to someone. The SneakPen and SneakPrint names, the logo, the packaging and the general look of the shop are trade marks or trading names of [Company name]. The texts, the product descriptions, the photographs, the illustrations, the videos, the page layouts, the underlying code and the structure of the site are protected by copyright and, where they apply, by design and database rights.

They remain the property of [Company name] or of the people who licensed them to us. Reading a page, buying a pen or opening an account transfers none of it to you.

You may not copy, reproduce, translate, adapt, modify, publish, distribute or otherwise exploit any part of this site, in whole or in part and by any means, without our written permission first. That covers the obvious — lifting our photographs for another shop, reprinting the product copy, scraping the pages to feed another service — and the less obvious, such as reusing the layout of a page as the skeleton of your own.

Two exceptions. You may quote a short extract if you name the source and link back to it, and you may print or save a copy of any page for your own private, non-commercial use. Anything beyond that, ask at [Email] first. Permission is refused less often than you would think.

The site is here so you can look at what we make, read about it and buy it. Use it in good faith and within the law of the country you are in. Access is free; what it costs you is your own connection.

You agree not to:

• disturb the site or its servers, or reach for any part of them you were not given;
• use robots, scrapers or automated collection tools on it without our permission;
• send anything harmful through it — malware, mass mailings, fraudulent orders;
• impersonate someone else, or pay with another person's card;
• harvest other people's personal data from the site.

Anything you send us — a review, a message through the contact page, a line to be printed on a scroll — has to be yours to send, must not infringe anyone else's rights and must not be unlawful, abusive or deliberately misleading. We may take down content that breaks that rule, and we may close off access to the site where use of it is plainly abusive.

We do our best to keep the shop open at all hours, but we cannot promise it. Maintenance, an update, a failure at the host or something outside our hands can interrupt it, with or without warning.

Some pages link out — to a courier's tracking page, to an app store, to a supplier, to an article we thought was worth reading. Those sites belong to other people. We check a link when we add it and not, in truth, every day afterwards.

[Company name] has no control over what those sites publish, what they sell or how they treat your data, and takes no responsibility for any of it. Following a link means leaving this site: from that moment their terms and their privacy policy apply, and they are worth a look before you hand anything over.

If you would like to link to us, you may link freely to any public page, as long as the link is plain, does not suggest we endorse you or are connected with you, and does not open our pages inside a frame on yours. We may ask for a link to be removed if it damages us, and we will say why.

We write these pages carefully and keep them current as best we can. Even so, mistakes happen: a specification changes, a price is wrong for an afternoon, a page falls out of date. What you read here is given for information, and it is not professional advice of any kind.

What we say about a product is a description, not a promise of a particular result. The photographs are lit and shot as honestly as we can manage, but a colour on a screen is only a colour on a screen, and how a scroll prints depends on the paper, the charge and the room.

To the extent the law allows, [Company name] is not liable for indirect or consequential loss arising from your use of this site — lost profit, lost data, lost time, a missed opportunity — nor for damage caused by a virus that reached your device through it, nor for any interruption of the service.

Nothing here limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. If you bought from us as a consumer, your statutory rights stand untouched — refund, repair, replacement, the lot — and what you bought is governed by the terms of sale that applied at checkout, not by this page.

Running a shop means handling personal data: a name, an address, an email, the contents of a basket. We ask for what we need to take an order, send a parcel and answer a message, and no more than that.

How that data is collected, what it is used for, who it is shared with, how long it is kept and the rights you have over it — access, correction, deletion, objection, portability — are set out in full in the privacy policy.

Cookies and similar technologies are covered separately in the cookie policy. Anything beyond what the shop strictly needs in order to work waits for your consent, and you can change your mind at any time without losing the ability to buy.

This legal notice, and your use of the site, are governed by the law of [Governing law], its conflict-of-law rules aside.

If we fall out over it and cannot settle it between us, the dispute goes to the courts of [Courts].

If you are a consumer living in the European Union, the United Kingdom or anywhere with equivalent rules, none of that touches the protection your own law gives you. You keep the mandatory rights of the country you live in, and you may bring proceedings before the courts there.

If any clause of this notice turns out to be unlawful or unenforceable, it is severed and the rest of the notice stands.

Come to us first. Most complaints are settled in a message or two through the contact page, and we would far rather fix a problem than argue about one.

If that fails, consumers in several countries — France among them — have the right to take the dispute to an approved consumer mediator, free of charge. Every trader selling to those consumers has to appoint one and publish its name and address. Ours is [Mediation body], at [Mediation body address], online at [Mediation body website].

You may refer the matter to the mediator within one year of your first written complaint to us, and only once you have given us a fair chance to answer. Mediation costs you nothing, and neither side is bound to accept the outcome.

The European Commission ran an online dispute resolution platform at ec.europa.eu/consumers/odr, which shops selling into the European Union were long required to name. It stopped taking new complaints in July 2025, so check the current position before you rely on it — the approved body listed by the consumer authority in your own country is now the route to use. Buyers in the United Kingdom keep their own alternative dispute resolution schemes and, in every case, the courts.

If you find something on this site that you believe is unlawful — content that infringes your copyright or trade mark, a defamatory review, a photograph of someone published without their agreement — tell us and we will look at it quickly.

Write to [Email] with Illegal content in the subject line, and include the exact address of the page, a description of what is there and whereabouts on the page, why you believe it is unlawful, and how we can reach you. If you are reporting on behalf of a rights holder, say who they are and in what capacity you act.

We will confirm we have it, review it, and tell you what we have decided and why. Where content is clearly unlawful we take it down, and where the law requires it we notify the person who posted it and the competent authority. You can of course also report the content directly to the police or to the authority responsible in your country.

Please do not report something you know to be lawful. In several countries a knowingly false report is itself an offence.

We update this page when the company details change, when we take on a new provider, or when the law moves. The date at the top is the date of the version you are reading.

The version published here is the one that applies. If you use the site regularly it is worth a glance now and then. Anything that matters to an order you have already placed is governed by the terms that applied at checkout, not by a later edit to this page.